I had a small issue at first (not the sellers fault at all) but she still went above and beyond to make sure I was a happy customer. Her customer service is rivaled only by the quality of her jewelry and her very modest pricing 😁 I currently own 4 of her septum pinchers and all of them are smooth as ice and very high quality. I stretched from a 4g to a 2g with her pincher so I can say first hand that they are suitable for stretching. This seller is very responsive and a joy to deal with unlike a lot of vendors on here. I'll definitely be buying more items from this shop in the future and also highly recommending it to others. I'm in love with how the pieces are very high quality yet you can still definitely pick up on the hand made feel that makes them each unique. If you're a lover of stone jewelry this is the shop for you 😁